Direct Service Staff (DSS) are adults who work directly with young people in a variety of settings, and are typically responsible for creating caring, safe and engaging environments; also known as Youth Workers. Minimally DSS should have deep knowledge of the ages & stages of the young people they work with, know how to create caring and appropriate relationships, and have a solid grasp of the

Positive Youth Development Framework.

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Offerings are aligned with the Department of Youth and Community Development Core Competencies for Youth Workers and Supervisors of Youth Workers.